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Subscription and Billing
Subscription and Billing
All information you need about the different SessionLab plans and billing questions
15 articles in this collection
Written by
Robert
and
Andy
SessionLab Plans
Discover the different SessionLab plans and their various benefits
Written by
Andy
Updated over a week ago
Your SessionLab Pro trial period
How your SessionLab Pro trial works and what happens after your trial period is over
Written by
Robert
Updated over a week ago
Your Team trial period
How your SessionLab Team trial period works and what happens after your trial period is over
Written by
Andy
Updated over a week ago
Upgrading your plan
How to upgrade to the Pro or Team plan
Written by
Andy
Updated over a week ago
Cancelling your plan
Find out how to cancel your Pro or Team plan, and what happens to your sessions
Written by
Andy
Updated over a week ago
Where to get a receipt for your payment
View and download your receipt / invoice for your SessionLab subscription
Written by
Andy
Updated over a week ago
How to change payment details
Update payment information, billing address and change between monthly and annual plans.
Written by
Andy
Updated over a week ago
How to upgrade to Pro when you are currently on a Team plan
What to do when you don't see an option to upgrade to a Pro plan
Written by
Andy
Updated over a week ago
Upgrading from Pro to Team
Upgrading to a Team plan, if you have already paid for a Pro subscription
Written by
Andy
Updated over a week ago
Non-profit discounts
Find out about our discount for non-profit / NGO / 501(c) organisations
Written by
Andy
Updated over a week ago
Educational and student discounts
Find out about our educational discounts for teachers and students
Written by
Andy
Updated over a week ago
Billing currencies
You are billed in Euros (€) or US Dollars ($) for your SessionLab subscription depending on your location.
Written by
Andy
Updated over a week ago
Refund policy
SessionLab’s 30-day money back guarantee
Written by
Andy
Updated over a week ago
Payment methods
Pay for your subscription via card or bank transfer (annually billed Business and Enterprise plans only)
Written by
Andy
Updated over a week ago
Payment problems and how to resolve them
Find a solution to the most common payment issues
Written by
Andy
Updated over a week ago