Cancelling your plan

Find out how to cancel your plan, and what happens to your sessions

Andy avatar
Written by Andy
Updated over a week ago

You can cancel your Pro or Business plan in the billing section of your account page. If you cancel your plan, you will continue to have paid workspace rights until the end of your current billing cycle, and then your workspace will revert to the free plan with a limit of 3 active session plans and no collaboration possibilities.

You’ll be asked to select your reason for cancelling your subscription, and your subscription will be cancelled once you click on the ‘Cancel Pro / Business subscription’ button. You’ll continue to have access to the paid features of SessionLab until your paid period ends.

If you only need the Pro or Business functionality of SessionLab occasionally, you may upgrade and cancel at any time. When you re-upgrade to a paid plan, all your locked sessions will automatically become unlocked and your sessions will be shareable again.

Any sessions you created and shared with collaborators will no longer be visible to those users, and any members of your workspace will retain view-only rights to the sessions in your shared workspace.

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