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Managing users on the Business plan
Managing users on the Business plan

Add and approve new members and manage multiple workspaces

Kristina avatar
Written by Kristina
Updated this week

When you have admin rights on a Business account, you are able to add and remove members to/from it. With a new planned feature, members with admin rights will also have the option to approve newly invited workspace members.

There are four main ways to add new members to your workspace. You can learn more about them in this article.

The owner of the Business account can add further seats in the Billing tab of your Account settings. There they can also grant admin rights to any members of the workspace, or choose to remove any workspace members who no longer need access to the team workspace, library and template collection.

To manage the members of any of your workspaces, click on the name of the workspace at the dropdown menu underneath your account photo:

And then click on the Members tab on the left:


How to remove members from your Business account

Users on a Business or Enterprise plan might have users who are members of multiple workspaces, and wish to remove them from all workspaces with one action.

To do this, head to the 'Company Members' tab of your workspace's account page, click on the dotted icon next to the name of the person you wish to remove, and click on 'Delete member'.

This person will then be removed from all workspaces they have access to, and you will become the new Owner of those workspaces.

How to add multiple workspaces

You can create a new workspace by clicking the left-hand sidebar, where you'll see the information about the different workspaces / teams under your Business subscription.

Clicking on the dropdown menu next the team name will show you a list of all the workspaces linked to the subscription, which will include any members' Personal workspaces, as well as any workspaces they have created in their own SessionLab account.


If you would like to create a new workspace, you can do so by clicking the Create New Team button underneath your workspace/team list:


Or from your Account > Members page:

When you click this, you will be taken through the steps to create the new workspace/team, such as choosing the team name:


After which you will be able to invite members to your new workspace/team.

You can choose whether you want to invite the members that are already a part of your Company (other workspaces under your Business account) or new members. In case you hit the limit of seats on your account, you can add more seats in your Billing settings.


How to upgrade to the Business plan

If you’re on a Free plan and would like to upgrade to the Business plan by card, then you can do so through your Billing page, accessible from your Account settings.

If you’re on a monthly or annual Individual or Pro plan and would like to upgrade to the Business plan, then you can do so through your Billing page, accessible from your Account settings.

The outstanding amount of your Pro subscription will be applied towards the cost of your Business upgrade.

If you would like to pay by invoice (available for workspaces of 5 seats or greater), then please get in touch with support@sessionlab.com for assistance.

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