One of the benefits of the Business plan is the ability to have the members of your workspace create additional workspaces and invite their colleagues to them.
This allows Business users to create their own workspaces - where the sessions, methods and templates stored there won’t be shared with their colleagues, unless they choose to do so.
Users on the Business plan can add existing members of your workspace to the workspaces they create and, they can also invite additional users too, therefore filling any spare seats on your account.
💡For example, if you’re the owner of a 10-seat Business subscription with only 9 seats filled, any of your workspace members can fill the unused seat by adding a user to a workspace they create.
If you would like to prevent the members of your account from inviting additional users to your account (and thus taking up paid seats), you can have an approval process turned on. When the member approval process is turned on, any new members invited first need to be approved by the owner of the account, before they can join.
This feature is available on Business and Enterprise plans. If you would like this to be turned on, please reach out to us on support@sessionlab.com.
Business account member approval process
When this feature is enabled, any members who add additional users to the workspaces they create will see the user in the ‘Invitations’ tab, but they won’t yet be added to their workspace.
The account owner will receive an email notifying them that their approval is required on a pending workspace invitation. They’ll be able to view the Invitation in SessionLab by clicking on the link in the email, or by heading to the Invitations tab on the Company Members section of the account page.
Here, the invitation can be approved or denied. If approved, the user will then use a paid seat on your subscription, and will be added as a member of the workspace they were invited to.
The account owner or any workspace admins will be also able to remove users from all workspaces, if they wish.