SessionLab’s infrastructure is hosted on Amazon Web Services (AWS). The security and compliance program of AWS is designed to follow international security standards and regulations while protecting confidentiality and data privacy. AWS data centres provide the necessary means to operate 24 x 7 and protect data from physical damage and network issues.

The third party service providers we engage to store and process the content you create in SessionLab (i.e your sessions including the blocks you create and attachments you upload) are carrying out their processing activities within the territory of the European Union: Both in case of Amazon Web Services (hosting) and Pusher (real-time collaboration infrastructure) we utilize their Irish data center.

Next to these, we do work with other third party service providers – for example, transactional email and analytics services. These service providers are either located either in Europe or in the US. With each third party service provider, we audit their data processing and privacy policies and obtain necessary Data Protection Agreements before sharing any of your data. The type of data we forward to such providers are typically the user profile data of SessionLab users (name, email, IP, device and browser information), but not the session content that users create.

For more details on the third party service providers we work with, please refer to our dedicated third party service provider support page.